Support
Need help with Sammy? Email us at admin@sammytheapp.com and we'll get back to you within 2 business days.
Getting started
After choosing your age group and a repository of tasks, Sammy shows you one task card at a time. Swipe right (or tap the check) to start a task, or swipe left (or tap skip) to see a different one. Completing or skipping a few cards helps Sammy learn what kind of tasks work for you.
Managing or cancelling your subscription
- iPhone/iPad app: Manage or cancel anytime in iPhone Settings → [Your Name] → Subscriptions → Sammy.
- Web or Android: Open Sammy → Settings → Manage subscription.
Restoring a purchase (iPhone/iPad)
If you reinstalled the app or switched devices, open the paywall screen and tap "Restore purchases". This re-links your existing App Store subscription or lifetime purchase to your account.
Deleting your account and data
Open Sammy → Settings → Delete Account, and confirm. This permanently removes your account, custom decks, and saved tasks within 30 days. This cannot be undone.
Notifications not arriving
Sammy uses notifications for timer reminders. Make sure notifications are allowed for Sammy in your device settings, and that the timer reminder option is enabled in Sammy → Settings.
Changing language
Sammy is available in English, German, and Spanish. Change it anytime in Sammy → Settings → Language.
Reporting a bug or suggesting a feature
We read every message. Email admin@sammytheapp.com with as much detail as you can — what you were doing, what you expected, and what happened instead.